Legal Information & Policies

Terms and Conditions

1. Introduction

Welcome to Measurement Systems Limited. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Company Overview

Measurement Systems Limited is a professional supplier of surveying, mapping, measuring, and testing instruments. We are authorized distributors of global brands such as SinoGNSS, FOIF. Toknav, Muya, REED Instruments, and other reputable manufacturers.

3. Use of the Website

• You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
• You may not copy, reproduce, or distribute any content without prior written consent.
• We reserve the right to suspend or terminate access without notice for violations of these Terms.

4. Product Information

All product descriptions, specifications, and pricing are provided for informational purposes only and may change without notice. While we strive for accuracy, we do not guarantee error-free details.

5. Orders and Payments

• All orders are subject to acceptance and availability.
• Prices exclude taxes and shipping unless explicitly stated.
• Payments must be made in full before equipment dispatch.

6. Delivery and Returns

Delivery estimates may vary based on regional logistics. Goods must be inspected on delivery; discrepancies must be reported within 48 hours. Returns are accepted only for defective or incorrect items, in line with our Return Policy.

7. Intellectual Property

All content on this website, including text, graphics, and logos, is the property of Measurement Systems Limited or its licensors. Unauthorized use is prohibited.

8. Limitation of Liability

Measurement Systems Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Third-Party Links

We may link to third-party sites. We are not responsible for their content or digital practices.

10. Privacy Policy

Your use of this website is strictly governed by our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Disputes are subject to the exclusive jurisdiction of Kenyan courts.

Privacy Policy

This Privacy Policy explains how Measurement Systems Limited collects, uses, and protects your personal data when you interact with our website and services.

1. Information We Collect

• Personal details (name, contact info, company details).
• Order and payment transaction information.
• Website usage data and cookies.

2. How We Use Information

• To process orders and deliver precision hardware.
• To improve website performance and regional user experience.
• To communicate updates, offers, and technical notices.

3. Data Protection

We implement reasonable security measures to protect your personal data. However, we cannot guarantee complete security for online transmissions.

4. Data Sharing

We do not sell or rent your personal data. We may share information only with trusted partners necessary for order fulfillment or compliance with the law.

5. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting our Nairobi Data Desk.

6. Cookies

Our website uses cookies to enhance functionality. Please see our Cookies Policy for details.

Return and Refund Policy

1. Overview

Measurement Systems Limited ensures customer satisfaction with every purchase. Returns and refunds are accepted under specific technical conditions.

2. Eligibility

• Return request within 7 days of delivery.
• Item unused and in original packaging.
• Original proof of purchase provided.
• Item is defective, damaged, or incorrect.

3. Non-Returnable Items

• Software or licenses once activated.
• Custom-made or special-order products.
• Consumables (e.g., batteries, fluids) once opened.

4. Refund Process

Approved refunds are processed within 7–14 business days to the original payment method. Shipping and handling fees are non-refundable.

Disclaimer Notice

1. General Disclaimer

The information on this website is for general information only. Measurement Systems Limited makes no warranties on completeness or reliability.

2. Technical Information

Product descriptions and specifications are based on manufacturer data. Actual performance may vary with environmental conditions or user handling.

3. Limitation of Liability

We are not liable for direct or indirect damages arising from the use of our website or specialized products.

4. Professional Advice

Information provided does not replace professional engineering or surveying advice. Always consult qualified professionals before project execution.

Website Usage Policy

1. Acceptable Use

Users must not engage in illegal, harmful, or unauthorized activities on this site. Unauthorized access, malware uploads, and data scraping are strictly prohibited.

2. User Accounts

Users must provide accurate information and safeguard login details. Measurement Systems Limited is not liable for losses due to unauthorized access.

3. Cookies and Tracking

Our site uses cookies to improve functionality and analyze performance. Details are outlined in our Cookies Policy.

4. External Links

We are not responsible for third-party websites linked from our domain.

Cookies Policy

1. What Are Cookies?

Cookies are small files stored on your device to help the site function efficiently and gather usage analytics for better service delivery.

2. Types of Cookies

• Essential Cookies: Necessary for core functions and security.
• Analytics Cookies: Help us understand visitor behavior.
• Functional Cookies: Remember user preferences.
• Advertising Cookies: Deliver relevant hardware updates.

3. Managing Cookies

You may disable cookies in your browser settings, though some features may be affected. Continued use of this site indicates consent to cookie use.

4. Policy Updates

We may update this Cookies Policy as necessary. All changes will be posted on this page.