Data Policy

At Measurement Systems Limited, we value your privacy and are committed to protecting your personal information. This Privacy & Data Policy explains how we collect, use, and safeguard your data across our services.

1. Information We Collect

We may collect the following types of information to better serve our engineering and surveying clients:

• Personal Information: Your name, company name, email, phone number, and physical address collected via service request forms.
• Technical Information: IP address, browser type, operating system, and website usage data collected via secure analytics tools.
• Transaction Data: Comprehensive details regarding the precision products or calibration services you purchase.
• Communication Data: Records of correspondence sent via email, contact forms, or technical support calls.

2. How We Use Your Information

We use the data we collect for the following professional purposes:

• Processing product inquiries, technical quotations, and equipment orders.
• Improving our product inventory, specialized services, and website user experience.
• Communicating critical updates, regional offers, and ongoing customer support.
• Complying with legal obligations, maintaining security, and fraud prevention.

3. Data Protection and Security

We employ administrative, technical, and physical safeguards to protect your personal data. Our website utilizes Secure Server Technology (SSL) to encrypt sensitive information transmitted online, ensuring your project data remains confidential.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance. These tools help us understand how visitors interact with our mapping and measurement resources. You may disable cookies in your browser settings, though this may impact specific site functionalities.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. Information is shared only with:

• Authorized Service Providers: Partners who assist in secure website hosting, analytics, and logistics.
• Manufacturers & Partners: Entities such as SinoGNSS, Toknav, Muya, FOIF and Reed Instruments for warranty registration or support.
• Legal Authorities: Law enforcement or regulatory bodies when required under the laws of Kenya.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the service purposes outlined in this policy or as required by applicable regional laws.

7. Your Data Rights

As a valued client, you have the right to:

• Request access to your personal data stored in our systems.
• Request the correction or deletion of inaccurate information.
• Withdraw consent for marketing communications at any time.
• Request limitations or object to specific data processing conditions.

8. Third-Party Links

Our website may contain links to external sites. Measurement Systems Limited is not responsible for the privacy practices or content of these external entities.

9. Updates to This Policy

We may update this Data Policy periodically to reflect changes in our technical practices or legal requirements. The latest version will always be available on this page.